- Make sure that whatever application or internet browser you are using is updated to the newest version.
- Make sure that you have a good connection to either your WiFi or cellular service. It is recommended that you use WiFi.
- Make sure your volume is up.
- If you continue to have issues, please close the application or internet browser completely and restart the application or internet browser.
- If you are using an application, try using an internet browser. If you are using an internet browser on your phone or tablet, try using the specific application (Facebook or YouTube).
- If issues persist, please fill out the form below so that we can better assist you.